Data Center Automation Specialist

Sioux Falls, SD
Full Time
Support and Services
Entry Level

Sunbird is seeking a Data Center Automation Specialist with facility equipment knowledge to data transfer from integrations of Sunbird’s DCIM Software platform and facility intelligence. Sunbird’s Plugin team focused on designing, building, and maintaining standard and dynamic plug-ins. The chosen candidate will specialize in using SNMP MIB analysis and accurate data mapping, as well as supporting advanced power scenarios to ensure integration(s) remain stable across device changes and product releases.

Essential Duties and Responsibilities

  • Design, build, and maintain structured and unstructured dynamic plug-ins for Sunbird DCIM software.
  • Analyze SNMP MIBs to determine the correct Object Identifier mappings for circuits, phases, and ratings.
  • Perform SNMP walks and table analysis to validate device behavior and data consistency.
  • Implement circuit position, circuit pole position, panel layout, and phase-aware mappings.
  • Troubleshoot incorrect readings caused by indexing, phase order, or panel layout differences.
  • Support complex power devices including power panels, floor PDUs, multi-pole breakers, and three-phase systems.
  • Validate plug-in behavior during panel reconfiguration scenarios and device changes.
  • Debug and correct data issues using raw walk data, logs, and JSON output.
  • Create and maintain internal documentation for plug-in logic, edge cases, and testing steps.
  • Collaborate with engineering and services teams on new plug-in features and fixes.
  • Support customer-facing testing and troubleshooting for plugin-related issues.
  • Maintain version control for plug-in scripts, test data, and tooling.

Requirements and Qualifications

  • Associate degree in a technical discipline or equivalent experience.
  • Familiar with developing or supporting SNMP-based integrations or monitoring systems.
  • Understanding of SNMP concepts including MIB files, OIDs, tables, indexes, and walks.
  • Working knowledge of data center power infrastructure including panels, breakers, PDUs, poles, and phases.
  • Ability to read and debugging raw SNMP walk output.
  • Working knowledge of Python for data analysis and troubleshooting.
  • Understanding of MIB browser tools for SNMP inspection and validation.
  • Comfort working in Linux and Windows command-line environments.
  • Strong analytical and troubleshooting skills with attention to data accuracy.
  • Ability to document complex technical behavior clearly for internal teams.
  • Self-driven, adaptable, and comfortable working with evolving requirements.
  • Strong written and verbal communication skills.
  • Reports to the office daily.

About Sunbird

We are all about delighting our clients and live/breathe the end client/user experience

We have amazing PTO Policy that allows you to take care of yourself and your family

We offer medical, dental, vision and life insurance to employees

We believe in collaboration, teamwork, creativity and taking initiative

Interested? Read on for additional details about this opportunity to join our amazing team!

- What is DCIM Software: www.sunbirddcim.com/what-dcim

- What are customers saying about Sunbird: www.sunbirddcim.com/reviews

- Why work at Sunbird: www.sunbirddcim.com/careers

Sunbird is an EEO/AA/ADA/Veterans employer.


 
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